Cookie Policy

Our Cookie Policy

Our website is intended to provide general information about Truwellness Online and the professional services and solutions provided by Truwellness Online.

The website is built to automatically gather information from users who visit this website. When you, the user provides us with information, for example, when you complete a form on www.truwellnessonline.co.za, this information is treated with confidence and is only used by Truwellness Online as per the terms of our Privacy Policy.

We may use “cookies” to keep, and sometimes track, information about you to improve your experience while you navigate through our website.

What are Cookies?

Cookies are small text files which are downloaded to your computer or mobile device when you visit a website or application. Your web browser (such as Internet Explorer, Mozilla Firefox, or Google Chrome) then sends these cookies back to the website or application on each subsequent visit so that they can recognise you and remember things like personalized details or user preferences. Cookies do not damage your system. You can reset your browser to refuse any cookie or to alert you to when a cookie is being sent.

To improve your experience and to make our service to you better we use cookies for the purposes of system administration and analytics of our website. This gives us information about the number of visitors to different parts of our website.

Truwellness Online does not share this data with third parties. Our cookies do not store sensitive information such as your name or address, they simply just enable us to see behaviour on the website to help us improve your experience. However, if you would prefer to restrict, block, or delete cookies from www.truwellnessonline.co.za, or any other website, you can use your browser to do this. Each browser is different, so check the ‘Help’ menu of your browser (or your mobile phone’s handset manual) to learn how to change your cookie preferences.

Types of Cookies 

functional

FUNCTIONAL

These cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features.

performance

PERFORMANCE

Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. 

analytical

ANALYTICAL

This kind of cookie is used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.

advertisement

ADVERTISEMENT

These are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads. 

other cookies

OTHER

If you subscribe to an email database, you will receive emails which will contain a web beacon. Information about email usage is collected to compile reports and to help us improve our communications. 

How to manage Cookies

All recent versions of popular browsers give you a level of control over cookies. You can set your browser to accept or reject all, or certain, cookies.  For instructions on how to manage cookies, please read the ‘Help’ section of your browser. Please be aware that some areas of our website may not function after you have changed your cookie settings.

What is the difference between a Privacy Policy and Cookie Policy?

The cookie policy deals specifically with the use of cookies on our website, whereas the privacy policy is a general document regarding all of the data processes on our website, including contact forms, mailing lists, etc.

The cookie policy is often integrated as a part of the Privacy Policy.

Last updated: 30 June 2021

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